Paid product · AI helpdesk / CS agents

Unit Battle Kit

72 hours. Up to 3 named competitors. A packaging war room your sales team can use Tuesday — not another newsletter.

For: founders and PMMs in a live pricing or competitive fight in this aisle. If you don’t have a shortlist and deal pressure, don’t buy this.

Why this isn’t a 5-minute agent scrape

Public meters anyone can fetch. You pay for judgment under your constraints and artifacts sales will paste. If the free sample already solves your fight, don’t buy.

Fin$0.99 / outcome
Help Scout$0.75 / resolution
Gorgias$1.50 / interaction
Zendesk AR$1.50 / $2.00 · Reported

Free proof of taste

Week of August 25, 2026 · Baseline

Sample memo — landscape + Scorecard #1

Better proof of paid shape: redacted kit excerpt (Fin vs Gorgias). Memo is taste only.

Public scorecard (open calls)

We publish calls and grade them when they resolve. Not the product — accountability for our taste.

Rule: A brave miss beats a safe hit. Baseline Aug 25, 2026.

P1 · Open

Decagon, Sierra, or Ada publishes a public list AI meter.

P2 · Open

Fin compresses the pure-outcome stand-alone path.

P3 · Open

Zendesk still won’t lead with $1.50/$2.00 AR on the main card.

P4 · Open

≥2 vendors add on-page “what counts” definitions.

P5 · Open

Gorgias $1.50 overage becomes a public sales liability.

Grade rules + sources